Warranty Issues

It is our goal is provide outstanding customer service and support for all the products we sell. Please review the warranty guidelines listed below to ensure you have a valid warranty claim and to get your warranty issue resolved as soon as possible. 

  • All warranties are subject to specific vendor requirements and 
  • Please understand all warranties must be approved by the product's manufacturer and resolution is based solely on the manufacturer's discretion
  • Warranty resolution timelines vary depending on the manufacturer and the time of year. Warranty claims typically take at least a few weeks to be resolved. 
  • Product issues only qualify for a warranty claim due to manufacturing defects. Normal wear and tear, crashes, neglect, misuse, or abuse do not qualify for warranty replacement or repair. 
  • If your warranty claim is approved, we will work with the manufacture to determine the best resolution. 
  • All warranty and repair shipping and labor costs are your responsibility. 

Submit A Warranty Claim

Please fill out the form below with as much information as possible. Once your claim has been submitted, we will reach out to confirm receipt and the next steps within 3-5 business days. 

 

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